Open administrative command prompt and copy and paste the whole command:Ĭopy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt© %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts > "%USERPROFILE%\Desktop\hosts.txt"&systeminfo It will automatically collect these files: msinfo32, dxdiag, mini dumps, drivers hosts, install, uninstall, services, startup, event viewer files, etc. Then use one drive or drop box to place share links into the the thread for troubleshooting. The command will automatically collect the computer files and place them on the desktop. Make sure the default language is English so that the logs can be scanned and read. Using administrative command prompt copy and paste this whole command: To evaluate the computer environment please post logs for troubleshooting. Sometimes there is corrupted software, software conflicts, corrupted drivers, or malfunctioning hardware.
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